Last Updated: 12/08/2025

At Hoch-Life, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://hoch-life.com or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

• Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

• Account Information: If you create an account, we store your login credentials securely.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders.

• Communicate with you regarding your purchases, promotions, or updates.

• Improve our website’s functionality and customer experience.

• Detect and prevent fraud or unauthorized transactions.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT support teams.

• Legal Authorities: When required by law or to protect our rights and property.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences and cart items.

• Improve site performance and personalization.

• Analyze visitor activity for better service.

You can manage or disable cookies in your browser settings, but some features may not work properly without them.

5. Data Security

We implement strong security measures to protect your personal data, including encryption, secure servers, and access control. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request details about how your data is used.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about our Privacy Policy or how we handle your data, please contact us:
📍 Address: Begum Rokeyasharani, Holding-129, Ward No-14, Mirpur 10, Dhaka-1216
📧 Email: info@pocketx.app | contact@xeontechnology.ltd